The Australian Open Disclosure Framework

Today, we’ll explore a key pillar of safe, ethical, and transparent healthcare — the Australian Open Disclosure Framework. In this webinar, we’ll unpack what open disclosure really means, the national guidelines that shape it, and how we apply it consistently in our professional practice.

CPD HOURS: 1
 Registration Year 2025/2026

Course Content

It is important for nurses to understand the Australian Open Disclosure Framework because they are often the first point of contact for patients and families when something goes wrong.

As trusted healthcare professionals, nurses play a critical role in communicating openly, providing emotional support, and helping patients navigate their experience after a clinical incident. The framework provides a clear, structured approach to these conversations, ensuring that they are honest, respectful, and focused on patient-centred care.

Understanding open disclosure also aligns with nurses’ ethical and professional obligations under the NMBA Code of Conduct, reinforcing the importance of transparency and accountability in practice. It helps reduce fear and uncertainty by outlining what to say, how to say it, and when to escalate, creating a safer environment for both patients and healthcare providers.

Ultimately, by following the principles of open disclosure, nurses contribute to a culture of safety, learning, and trust—cornerstones of high-quality healthcare in Australia.

Why this session may be relevant to your work

This is vital information for my work as a nurse. I need an understanding of the open disclosure framework.

Learning Outcomes

In this session, you will:
  • Define the principles and key elements of the Australian Open Disclosure Framework and explain their relevance to everyday clinical practice. 
  • Identify when and how open disclosure should be initiated following a clinical incident, using appropriate communication strategies and supported processes.
  • Recognise common barriers to effective open disclosure and describe strategies to foster a transparent, supportive healthcare culture.
  • Understand the legal, ethical, and clinical governance responsibilities associated with open disclosure, including documentation requirements and organisational obligations.

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Sue Walker

RN, BN, BN (ADMIN), MPHC, MACN

Sue is the director and co-founder of the Nurses for Nurses Network. Sue is a key contributor to the online education platform Nursing CPD – a Continuing Professional Development platform to assist Nurses in meeting their annual CPD requirements.

As a Registered Nurse, Sue holds Degrees in both Nursing and Health Administration, a Master’s Degree in Public Health, and more...